GAmbit at THE Sebastian Vail

Cocktails & Curated Beverages, Training & Management Assets, Local Partnerships

CONSULTING CLIENT

The brief

Unfiltered Hospitality collaborated with Gambit at The Sebastian Vail to enhance their beverage services by creating a new concept cocktail menu and delivering comprehensive training to the Gambit Bar team. The partnership involved developing a fresh cocktail menu in collaboration with the property team and providing training resources such as a Better Bar Book, Order Guides, Checklists, and Service Pars. A four-day training session was conducted to cover the new cocktail menu, skills and hospitality training, and Spirits Education, aiming to elevate the overall beverage experience at Gambit. Additionally, a 6 month retainer service was put in place to continually work with management to address pain points and update cocktails.

The Results

Unfiltered Hospitality significantly enhanced Gambit at Sebastian Vail's operations. Staff gained improved cocktail techniques, boosting technical skills and guest engagement, resulting in heightened satisfaction and revenue. The upscale cocktail menu, crafted in collaboration with the property team, offered meaningful ties to the hotel and community, resonating with guests and elevating the overall bar experience.

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The St. Joe Resort Company